As people become more connected with each other, etiquette coaching becomes all the more important to maintain polite and courteous behaviour in different settings and situations. If you are looking to start out a career as an etiquette coach, this course is an excellent reference to use. Here, you will learn the meaning of etiquette, the value of etiquette coaching and the qualities an etiquette coach must possess. The course will also teach you social graces for different situations, including business and non-business dining, dressing and workplace and cross-cultural settings. All the knowledge you will gain from this course will make you adroit in helping others behave with courtesy and act with consideration regardless of the situation.
The primary objectives of the Etiquette Coach Course are to: (a) provide you comprehensive information on good etiquette; (b) help you build better relationships with other people by knowing how to behave politely and with consideration to people and situations; (c) enable you to provide guidance to people who want to know proper etiquette and want to be socially skilled; and (d) help you feel better about yourself and gain you skills on contemporary etiquette that should prepare you to become a good coach.
Good manners and politeness work everywhere, every time. And in today’s world, where making connections has become easier, proper etiquette becomes all the more important. In this unit, you will be introduced to the concepts of etiquette and etiquette coaching. This course of study will let you know the definition of etiquette, the relevance of etiquette coaching and the qualities of a good etiquette coach.
Formal occasions always call for formal attire. Under dressing on a formal event can send the message that you do not respect the host and other attendees. As a would-be etiquette coach, that’s the last thing you want to happen to any of your clients. Hence, for this part of the course, you’ll learn the importance of looking good in the presence of others. You’ll be provided with some guidelines related to personal hygiene and grooming, and also gain an understanding on the grooming differences between men and women.
Knowing how to treat people and situations well within the business setting is critical to career and professional growth. When good manners are brought in the workplace, it becomes easier to deal with other people and situations, and can work toward advancing in one’s career. For this unit, you’ll explore proper conduct in the business world, particularly in terms of greeting, introducing and meeting people. You’ll learn appropriate ways to greet people, recall the names of persons introduced to you, offering a handshake and making eye contact, and handing out business cards.
Business isn’t always just about meetings and work. Entertainment and socialisation are also a part of it, with dinner being the traditional form of gathering people together for a bit of leisure. This unit will give you words of wisdom on the basics of business dinner social graces, from speaking and eating to managing issues and tipping. The unit will also show you what to do when you are assigned the task of planning a business dinner.
The fifth unit of the course picks up where the previous unit left off. Here, you’ll delve deeper into business dining etiquette. You’ll get acquainted with the more complicated elements of dining with your boss and colleagues, including proper usage of cutlery and glasses, picking wine, eating food and sipping soup.
Hosting a social event, whether it’s a small family gathering or a grand off-sight affair, is no easy work. While one would dream of having a good time with family, friends or colleagues, in reality, hosting an event can leave one breathless. That doesn’t have to be the case. This unit will help you figure out the minefield of hosting an event. You’ll learn how to trim the guest list, accommodate people during an event and properly prepare and serve food and drinks. Lessons on taking charge and monitoring the entire affair and handling surprises will also be covered in this unit.
Just like hosts, guests are expected to conduct themselves properly during an affair. In this section of the course, you’ll learn about the fundamentals of guest etiquette, starting out with acknowledging an invitation and attending the actual affair. The unit will also share some secrets to avoiding social blunders, eating and drinking without embarrassing oneself and enjoying the party. Finally, the unit will show you how to make a graceful exit from a party.
No employee would want to end up having a conflict with the boss or fellow co-workers. So it is vital to have thorough understanding of appropriate manners in the workplace, and this is what this unit is all about. Here, you’ll know how to observe punctuality and keep personal connections from getting in the way of professional work. You’ll also be given tips on how to establish rapport, adopt humour and maintain neatness in the workstation.
Etiquette is the key to being sensitive and putting other people at ease even if they are from a different culture. For the final unit of this course, you’ll navigate etiquette in the context of cultural diversity. You’ll become familiar with differences of interpretation of hand signs in various cultures and learn about gestures that are considered acceptable and offensive in some parts of the world. Other forms of body language and their meaning in certain cultures will also be discussed in this unit.